Audio & Speech

Human-powered audio transcription and categorization to power home agents and other voice-controlled devices.

Use Cases

Flexible platform to support all use cases

Collect a wide variety of text data to train your chatbots or conversational agents.

Multi-lingual Transcription

Multi-lingual Transcription

Use our highly trained, multi-lingual, workforce to determine emotion, categorize the topic, or identify an important event in a snippet of audio.

Lexicon Development

Lexicon Development

Leverage our globally trained workforce to transcribe audio snippets to text help your models understand the nuances of speech.

Multi-lingual Data Collection

Multi-lingual Data Collection

Power your audio interfaces by collecting audio snippets.

How It Works

We make it easy to start, optimize, and scale

Send audio data through our simple API and receive transcribed or categorized audio training data.

"Please transcribe this audio."

  "attachment_type": "audio",
  "attachment": "THE_URL_WE_UPLOAD_THIS_TO",
  "verbatim": true,
  "callback_url": "",
}, (err, task) => {

    // do something with task
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Integrated with machine learning

We apply machine learning in a multitude of ways to make our workforce more efficient and ensure impeccable quality and accuracy.

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Customer Success Engineering

Each customer is paired with a dedicated customer success engineer who ensures smooth integration and service.

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Built for scale

We process millions of tasks each month and are built to rapidly scale up and down to meet your requirements.

OpenAI threw a bunch of tasks at Scale with difficult characteristics, including tight latency requirements and significant ambiguity in correct answers. In response, Scale worked closely with us to adjust their QA systems to our needs.Geoffrey IrvingGeoffrey IrvingMember of Technical Staff, OpenAI
Ready for enterprise

Custom Annual Plans and SLAs

Get started today with on-demand, or chat with us about an enterprise plan.

Guaranteed Task Completion Time

Enterprise-grade SLAs include task completion times and tasks can be rapidly scaled up or down to meet your needs.

24/7 Development Support

Each enterprise customer is paired with a dedicated customer success manager who will ensure smooth integration and continued service.

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Cost Effective

Enterprise engagements include upfront and volume-based discounts, and is the most cost-effective solution for high-quality labels. Plus with Scale, there are no platform fees.

Quality Assurance

Best-In-Class Quality Choice

Industry leading quality datasets safe-guarded against ever-changing, messy data.

Super Human Quality

Our tasks are annotated by trained and qualified workers with additional layers of both human, data and machine learning driven quality control checks.

The resulting accuracy is consistently much higher than what a human or synthetic labeling approach can achieve independently, as measured against rigorous quality areas for each annotation.

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Our Customers

Scale is Trusted by World Class Companies

We already support machine learning for some of the biggest autonomous vehicle and computer vision companies in the world.