Audio & Speech
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Audio & Speech

Human-powered audio transcription and categorization to power home agents and other voice-controlled devices.

Use Cases

Flexible platform to support all use cases

Collect a wide variety of text data to train your chatbots or conversational agents.

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    Multi-lingual Transcription

    Use our highly trained, multi-lingual, workforce to determine emotion, categorize the topic, or identify an important event in a snippet of audio.

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    Lexicon Development

    Leverage our globally trained workforce to transcribe audio snippets to text help your models understand the nuances of speech.

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    Multi-lingual Data Collection

    Power your audio interfaces by collecting audio snippets.

How It Works

We make it easy to start, optimize, and scale

Simply send sensor data to our elegant API and receive impeccable ground truth data. We'll handle the rest.

"Please transcribe this audio."

2  "attachment_type": "audio",
3  "attachment": "THE_URL_WE_UPLOAD_THIS_TO",
4  "verbatim": true,
5  "callback_url": "",
6}, (err, task) => {
9    // do something with task
Run code
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    Integrated with machine learning

    We apply machine learning in a multitude of ways to make our workforce more efficient and ensure impeccable quality and accuracy.

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    Customer Success Engineering

    Each customer is paired with a dedicated customer success engineer who ensures smooth integration and service.

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    Built for scale

    We process millions of tasks each month and are built to rapidly scale up and down to meet your requirements.

“OpenAI threw a bunch of tasks at Scale AI with difficult characteristics, including tight latency requirements and significant ambiguity in correct answers. In response, Scale worked closely with us to adjust their QA systems to our needs.”

Geoffrey Irving

Member of Technical Staff, OpenAI

Enterprise Ready

Custom Annual Plans and SLAs

Get started today with on-demand, or chat with us about an enterprise plan.

  • Guaranteed Task Completion Time

    Enterprise-grade SLAs include task completion times and tasks can be rapidly scaled up and down to meet your requirements.

  • 24/7 Development Support

    Each enterprise customer is paired with a dedicated engagement manager who will ensure smooth on-boarding and continued data delivery.

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  • Cost Effective

    Enterprise engagements provide upfront and volume-based discounts, and is the most cost-effective solution for high-quality labels. Plus with Scale AI, there are no platform fees.

Quality Assurance

Best-In-Class Quality

Industry leading quality datasets safe-guarded against ever-changing, messy data.

Super Human Quality

Scale Audio tasks submitted to the platform are first pre-labeled by our proprietary ML-model, then manually reviewed by highly trained workers depending on the ML model confidence scores. All tasks receive additional layers of both human and ML-driven checks.

The resulting accuracy is consistently higher than what a human or synthetic labeling approach can achieve independently.

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Trusted by World Class Companies

Scale is trusted by leading machine learning teams to develop more accurate models.

  • brex
  • etsy
  • general-motors
  • flexport
  • instacart
  • blend
  • nvidia
  • openai
  • paypal
  • sap
  • square
  • toyota
  • airforce
  • usarmy
  • aurora
  • irobot
  • lyft
  • linkedin
  • nuro
  • pinterest
  • skydio
  • zoox

Get Started Today