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Marketing & Communications

Communications Director, Corporate & Product

San Francisco, CA; New York, NY

Scale is looking for a communications director to drive its positioning, voice, and overall presence across the AI industry. In this role, you will be responsible for strengthening the awareness and reputation of Scale’s brand and products, leading media relations, financial communications, crisis communications, product communications, analyst relations, event activations and partnering with our marketing team on owned/social content. The ideal candidate is a leader that can take initiative, blend business and technical nuance with clear and compelling simplicity, and thrive in a fast-paced startup environment. This position will report directly to the Head of Communications

You Will:

  • Lead on corporate-specific media relations, financial communications, product communications, crisis communications, analyst relations, event activations, as well as partner with our marketing team on owned/social content.
  • Work with teams across legal, policy, product and marketing on any critical incidents
  • Demonstrated success in defining and evolving communications strategies for fast-moving companies in the high-tech and/or AI space 
  • Experience across the gamut of communications functions: media relations, financial comms, crisis comms, and narrative development 
  • A strong roster of reporter relationships and experience managing agency partners 
  • A penchant for digging deep into data and technical nuance to understand issues deeply, and the clarity of thought and writing ability to turn that into compelling narrative 
  • Manage an external PR agency to help build the Scale brand and awareness of place within the AI industry. 
  • Collaborate with Marketing team on integrated external communications and content strategies

Qualifications:

  • Bachelor’s degree in a relevant field
  • 10+ years of transferrable public relations experience
  • Experience working in either a fast-paced technology company or technology-focused agency. 
  • Excellent written and verbal communication skills, including formal correspondence and speechwriting
  • Ability to quickly process new technical terminology, simplify it and explain it to relevant media or stakeholders. 
  • Highly organized and strong attention to detail
  • Ability to direct and strategize with both internal cross-functional partners and external PR agencies
  • Experience managing and mentoring multiple team members to reach desired company and department goals

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:
$176,000$211,200 USD

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI.  Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. 

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.


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