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Operations

Operations Associate - International Expansion

Mexico City
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At Scale, we believe that AI will dramatically improve the world, and our mission is to accelerate the development of AI. As an Operations Associate on the International Expansion team, you’ll be building the global footprint for our Operations team. 

Our Operations team is growing rapidly around the globe to meet increasing demand for our digital labeling platform. The International Expansion team is responsible for setting our global growth strategy and driving execution of that strategy by managing our end-to-end operations in new markets – including hiring new team members, managing budgets, and ensuring day-to-day operations run smoothly. 

In this role, you will support our global expansion strategy by leading analysis to decide which new countries to expand to, ensure we have seamless operations in place in new and existing markets, and build best practices and processes for operating as a global company. You will collaborate with many teams across Scale, including Customer Operations, Product Operations, Finance, IT, Legal, and HR.

You will:

  • Manage day-to-day operations of standing up new facilities or running existing facilities, including close monitoring of metrics and KPIs
  • Conduct quantitative and qualitative analysis to inform decisions and planning for future expansion
  • Work cross-functionally with all teams at Scale to ensure our global operations support the needs of the business
  • Build best practices and processes for operating as a best-in-class global company

Ideally you'd have:

  • 1.5+ years of experience in consulting, professional services, and/or operations
  • Advanced English skills
  • Strong Verbal & written communication
  • Ownership mentality and intrinsic motivation to get results
  • A structured, data-driven approach to problem solving
  • Ability to earn trust from internal and external stakeholders and collaborate effectively
About Us:
At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how machine learning can build innovative products. Our products provide access to human-powered data for hundreds of use cases and are used by industry leaders such as Open AI, Lyft, GM, Samsung, Airbnb, NVIDIA, and many more. We’ve recently raised $325 million in Series E funding at a valuation of $7B+ and are expanding our team to accelerate the development of AI applications. 

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

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