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Quality Assurance Specialist - Federal

Fairfax, Virginia
Contract
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About Us:
At Scale, our mission is to accelerate the development of Machine Learning and AI applications across multiple markets. Our first product is a suite of APIs that allow AI teams to generate high-quality ground truth data. Our customers include OpenAI, Zoox, Lyft, Pinterest, Airbnb, nuTonomy, and many more.

Scale AI is an equal opportunity employer. We aim for every person at Scale to feel like they matter, belong, and can be their authentic selves so they can do their best work. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Scale AI is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected]. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

The Quality Assurance Specialist role is an entry-level position for individuals who are interested in working in the Artificial Intelligence and Machine Learning industry. We are looking for a candidate who is a self-starter, detail-oriented and great at multitasking. The role will be focused on monitoring and maintaining the quality of completed tasks. You will be juggling multiple tasks a day, perfect for individuals who value variety and challenge in their work. You will be working cross-functionally with Supply Ops and Engineering to drive improvements in quality. 

Responsibilities:

  • Label machine learning data from customers
  • Complete tasks in a timely manner, meeting SLA deadlines
  • Do post-process audits and write error reports on data and tasks
  • Work in-sync with Supply Managers to meet weekly goals
  • Identify and resolve the root cause of low quality and provide feedback to respective teams on product improvements 

Required Skills:

  • Must be a US Citizen, and must be able to pass Background Check
  • Must be willing and have ability to obtain and maintain a Secret Security Clearance
  • Highly organized and able to take direction well
  • Ability to work full-time hours (8-hour workdays)
  • Ability to work independently, cooperatively, and collaboratively as a team member
  • Possession of excellent oral and written skills, including non-technical writing
  • Excellent analytical skills, coupled with a strong sense of ownership, urgency, and drive
  • Proficient in Microsoft Office products
  • Ability to handle ambiguity and changing priorities

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