Sales Enablement Manager

San Francisco, California
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As Sales Enablement Manager, you will play a key role within the Revenue Operations team at Scale, working closely with leadership and internal customers as we accelerate our go-to-market capabilities. You will work directly with sales leadership, services, product and marketing to help transform our sales enablement content and training programs into a genuine competitive advantage for our go-to-market teams. An ideal candidate will have a passion to help others succeed and a desire to work in a role that is continuously evolving as our organization grows fast.

This individual must have the ability to communicate effectively across multiple technical and non-technical teams, as well as across other geographies. This is a hands-on position - the ideal candidate must be willing to roll up the sleeves and get things done.

You will:

  • Work with Subject Matter Experts to help facilitate the development of GTM onboarding and ongoing GTM training programs. Work closely with solution engineering team, field engineering, product management, marketing, and sales teams to identify technical enablement needs and develop training solutions
  • Develop and manage sales training curriculum, including self-paced courses, virtual and hybrid engagements, instructor-led training (at HQ), and continuous enablement
  • Lead the sales enablement programs such as on-boarding boot camp, new product training, and facilitate regular sales enablement sessions for ongoing knowledge transfer
  • Build, test and load engaging e-learning and coaching content and multimedia modules for use in various platforms including LMS.
  • Collaborate with the head of revenue operations and internal stakeholders to ensure timely and accurate deliverables
  • Curate existing content and develop new enablement content
  • Provide timely and easy access to all information account teams need to do their jobs. Examples Include: Sales Enablement Newsletter, Moderating Sales Calls, Communications to GTM Team
  • Promote sales highlights outside of the sales organization so others can understand how their work impacts the success of sales
  • Use Metrics to track engagement, ramp success and performance improvements. Prepare reports for stakeholders on these metrics. Measure and report on the effectiveness of sales enablement investments.
  • Develop the master plan and calendar for sales enablement activities throughout the year
  • Review and manage the existing content library to determine opportunities to improve the learning experience, ensure the content is current and relevant and best technology is employed

Ideally you'd have:

  • BA/BS degree in a business related field
  • 3+ years either in sales enablement, technical sales, sales, or product management
  • 2+ years experience working with Learning Management Systems
  • Proven experience delivering technical training to a technical audience.
  • Experience with presenting, facilitating and delivering both in-person and online training
  • Experience with an LMS and/or CMS
  • You are an extrovert that does not shy away from communicating complicated information and can do it in a clear, concise and actionable manner
  • Must have an innate desire to help others succeed, and gain a tremendous sense of accomplishment when they do as a result of your work
  • You are data driven, and like to utilize data insights to drive decision-making and can give examples of how you have done this in the past.
  • Can take on multiple projects at a time because you are highly organized, prioritize your tasks, and communicate when you need help
  • Strategic thinker that can take broad visions and concepts and develop structured plans, actions and measurable metrics and then execute those plans
  • Experience in building enablement for technical sales roles, or prior experience in a technical sales role
  • Excellent communications skills including, presenting, editing, and writing as well as accuracy and attention to detail required
  • Previous direct sales experience

Nice to haves:

  • Experience in developing and managing Sales competency models and Learning paths for sales roles
  • Understanding of different sales methodologies (e.g. MEDDICC, Challenger Sale, Command of the Message)
  • Program management and project management skills
  • Proven ability to lead and manage at senior levels without direct authority
  • A fast-thinking, high-energy individual with a sense of humor and ability to work with a wide range of personalities will thrive in this role
  • Involvement in sales enablement groups (e.g. Sales Enablement Society)
About Us:
At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how machine learning can build innovative products. Our products provide access to human-powered data for hundreds of use cases and are used by industry leaders such as Open AI, Lyft, GM, Samsung, Airbnb, NVIDIA, and many more. We’ve recently raised $325 million in Series E funding at a valuation of $7B+ and are expanding our team to accelerate the development of AI applications.

At Scale, we believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. 

Scale AI is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

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