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Product

Federal Product/Program Manager

Washington, DC
Full-time
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Scale is looking for an experienced product manager to drive the development of innovative new products within our federal space, as well as improvements to its core platform. You will work cross-functionally with engineering, design, sales, marketing, customer success, and operations to take products from pain point to fully-deployed solution, and coordinate with company leadership on roadmap strategy & priorities. You will be responsible for driving roadmap execution, using both qualitative customer & Scaler feedback and quantitative metrics & KPI's to guide decisions and measure success. Your remit will include everything from our core APIs, to Scaler applications, to internal tooling, and beyond.

Responsibilities

  • Create, build, educate, train and design products for our Federal customers.
  • Work directly with our federal clients to create solutions to meet their challenging data and security needs.
  • Drive execution of product projects by working with stakeholders and implementors.
  • Manage the company's product development and planning process
  • Identify core problems and solutions throughout the product
  • Think through both big picture implications and the small details of your decisions
  • Understand markets, competition and customer/user requirements in depth
  • Turn ambiguous feedback and communications into clear, actionable plans
  • Balance competing interests diplomatically and open-mindedly while also ruthlessly prioritizing Scale's vision
  • Be empathetic in your approach to understanding customers, Scalers, and employees alike
  • Be precise in your communications and clear in your expectations in order to make the best use of your team's time
  • Obsess about constantly testing, disproving, and affirming product hypotheses to drive continuous improvement

This role could be a fit if you have

  • A demonstrated nose for what makes a great product
  • Bachelor's degree in Computer Science or equivalent technical field or equivalent practical experience.
  • Ability to interact with diverse technical and non-technical groups, spanning all organizational levels.
  • Ability to take initiative and build productive working relationships.
  • 4+ years of product management experience
  • Have a TS/SCI security clearance or the ability to hold a security clearance.
  • Live in the DC, St Louis, or SF metro areas and/or be willing to travel.

  • Nice to haves:
  • Experience with Python/Pandas, Javascript, React, Node
  • 1-2 years of product development experience
  • Experience with compliance programs such as SOC2, ISO27001, FedRAMP, HIPAA, PCI or operating within a compliance driven environment.
About Us:
At Scale, our mission is to accelerate the development of Machine Learning and AI applications across multiple markets. Our first product is a suite of APIs that allow AI teams to generate high-quality ground truth data. Our customers include OpenAI, Zoox, Lyft, Pinterest, Airbnb, nuTonomy, and many more.

Scale AI is an equal opportunity employer. We aim for every person at Scale to feel like they matter, belong, and can be their authentic selves so they can do their best work. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Scale AI is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

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