Solutions Engineer-Federal

Washington, DC
Full-time
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Open to candidates located in San Francisco 

Scale is a vital part of bringing ML enabled technologies to the world, from autonomous driving to drones, robots and AR/VR. Our customer base is growing exponentially, and you will be on the front lines of ensuring that the world's most innovative companies become passionate, lifelong Scale customers. Our Solutions Engineers ensure customers' first experiences with Scale's technology is flawless and leads to a successful long-term partnership. Solutions Engineers partner closely with Scale Account Executives (AEs) to lead prospective customers through pre-sales pilots with the goal of getting to yes on the Scale product, providing input to Scale's final proposal and developing a post-contract award on-boarding plan. Solutions Engineers are experts on Scale's product and have technical knowledge on machine learning and software systems. Solutions Engineers are strong relationship builders, great project managers and always fun to work with. Individuals are helping shape our early stage federal business by re-envisioning our commercial product offerings for our federal clients. 

Responsibilities:


  • Responsibilities:
  • Create tailored demonstrations and collateral for federal stakeholders at both the  executive and analyst level
  • Partner with Scale AEs to deliver customer pilots according to requirements agreed by the customer
  • Develop technical domain expertise in areas of 3D, 2D, and NLP for U.S. Government use cases (e.g., GIS and satellite)
  • Be accountable for customer experience during the pilot and closing contracts with new federal customers
  • Develop and maintain playbooks, demos and other tools for executing successful pilots
  • Evangelize Scale and interact with federal customers at major events and on customer site

  • Requirements:
  • Work with AEs and PMs to develop customer specific feature requests
  • Understand federal mission sets and strategic objectives to better showcase Scale’s products  Strong engineering background, preferably in computer science, mathematics, or other quantitative fields
  • Minimum 2-3+ years experience in a technical sales or consulting role 
  • Prior experience with the U.S. Government as a civil servant, service member, or consultant
  • Prior experience with scripting and web development
  • Strong project management and interpersonal skills
  • Presentation skills with a high degree of comfort speaking with senior leaders and technical SMEs
  • High level of comfort communicating effectively across internal and external organizations
  • A desire to build a new team as part of a high-growth organization
  • Ability to travel 10-20% of the time
  • Eligibility for a Secret security clearance is required; an active Top Secret clearance is strongly preferred
  • Intellectual curiosity
  • Ability to operate at high velocity
  • Strong empathy
About Us:
At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how machine learning can build innovative products. Our products provide access to human-powered data for hundreds of use cases and are used by industry leaders such as Open AI, Lyft, GM, Samsung, Airbnb, NVIDIA, and many more. We’ve recently raised $325 million in Series E funding at a valuation of $7B+ and are expanding our team to accelerate the development of AI applications. 

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

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