Customer security comes first

At Scale AI, customers come first. This is a core credo that drives many of our daily decisions. We take the trust of our customers and the security of their data seriously.

Our commitment to enterprise-grade security is one reason leading ML teams such as NVIDIA, Toyota Research Institute, Open AI, and more rely on Scale AI to accelerate the development of their AI applications.

Our customers rely on Scale to power their most critical work, and we’re dedicated to building platforms they can trust. Our offering is a managed, standardized, tested, and externally audited platform with robust access controls that scale to meet customer demand. Scale AI is committed to earning customer trust by:

  • Hiring a world class security team to oversee all aspects of Scale’s security
  • Keeping up to date with security industry standards and best practices
  • Deploying cutting edge security technology to safeguard against security threats

Our cloud platform’s infrastructure and operations are certified compliant with the following industry best practice standards and frameworks:

Current

  • SOC 2 Type II
  • HIPAA

In Progress

  • ISO 27001
  • FedRAMP (High)
  • IL 4 DoD SRG

If you are interested in using Scale, but have questions about security, please don’t hesitate to reach out. We’re happy to put you in touch with a member of our Security team.

Reporting Security Issues

If you've identified a potential security flaw in our infrastructure or software, please let us know at security@scale.com. We'll triage the issue and get back to you.