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Field Engineer

Middle East
Full Time

We’re looking for a Field Engineer who is technical and excited to build solutions for our clients. The role is first and foremost an engineer and a builder who will maintain strong relationships with our technical clients and help scale their problems. This individual would also adapt a product mindset to have a significant impact on our core product while working on integrations and systems design for customers. The work will vary day to day, and we’re looking for technical experts who are excited to solve tough problems.

You will:

  • Solve hard problems and deploy solutions for our technical customers
  • Interact with customers on a day-to-day basis to understand their pain points and design solutions
  • Impact our product by integrating customer feedback directly to our product 
  • Work cross-functionally with Customer Operations and Engineering team while independently driving key initiatives

You have:

  • Proficiency reading, writing, and speaking Arabic
  • Strong engineering background preferably in Computer Science, Mathematics, or other quantitative fields
  • Experience working with technical and nontechnical cross-functional partners and clients
  • At least a Bachelor’s degree (or equivalent) in a relevant field
  • Proficiency in languages such as Javascript, Python, or similar languages
  • Strong problem-solving mindset and attitude to solve ambiguous challenges

Nice to haves:

  • Startup experience
  • Experience in AI
  • Previous experience as a Field Engineer

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI.  Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. 

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

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