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Operations

Head of Growth

San Francisco, California
Full-time
icon for operations
Operations
We’re growing our labelling operations significantly. We’re looking for our first head of growth to lead the growth of our crowd labelers. You will be a key leader in Supply Ops and Scale and oversee all things to do with our crowd labelers to ensure we’re attracting and retaining the right people and keep them engaged and happy while reducing costs of operation. We’re look for a strategic problem solver who will also lead and grow our operations team.
You will:
  • Oversee growth organization which comprises of the following: 1) community and payouts 2) capability training and training of labelers 3) tasker acquisition, retention, and engagement
  • Develop KPIs for your team and collaborate throughout the organization to achieve those KPIs and company wide objectives
  • Identify ways to optimize the growth funnel of our labelers
  • Find and implement creative and cost efficient channels to grow a high quality base of taskers
  • Identify the need to hire and build a team to scale training and education for labelers, along with the other critical functions of the role
Ideally you'd have:
  • 8+ years of experience in growth, product, and/or in operations
  • Strong management skills in leading a large team while growing, hiring, and developing top talent
  • Quantitative background with strong analytical and problem solving mindset to solving business problems
  • Flexibility to go back and forth between thinking strategically and rolling up your sleeves to get work done
Nice to have:
  • Management consulting experience with a top tier firm
  • Experience working in a high growth startup
  • Experience owning growth metrics in an operational capacity
About Us:
At Scale, our mission is to accelerate the development of Machine Learning and AI applications across multiple markets. Our first product is a suite of APIs that allow AI teams to generate high-quality ground truth data. Our customers include Alphabet (Google), Zoox, Lyft, Pinterest, Airbnb, nuTonomy, and many more

Scale is an equal opportunity employer. We aim for every person at Scale to feel like they matter, belong, and can be their authentic selves so they can do their best work. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.